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Special Educational Needs and Disability

Welcome to Sheen Mount Primary School. We are a large, inclusive school committed to ensuring that all children have equal access to outstanding teaching and learning, irrespective of their starting point. We have high expectations for all our children and engage with a range of professionals to ensure that those children that face challenges are supported effectively and aspire to achieve their personal goals.                                    

SEND Information Report

SEND Information Report 2023-4

Sheen Mount Accessibility Policy

The school's accessibility policy is located on the website's Policies page.

Useful Information and Links from the Local Authority

SEND Local Offer

Every local authority has a SEND Local Offer. The purpose of the local offer is to enable parents, carers, children and young people with special educational needs or  disabilities to see clearly, from a single and regularly updated source, the services available to local families and how to access them. The offer covers services from birth to 25, across education, health and social care.

Kingston and Richmond children's services are provided by Achieving for Children. The SEND Local Offer sits within their AfCinfo website or you can use this direct link Local Offer website for Kingston and Richmond

You may find these document useful:

Ordinarily Available Provision 

Inclusion Toolkit

SEN Threshold Guidance

SEND Local Offer leaflets

SEND Local Offer leaflet (pdf)

Support for children and young people with special educational needs or disabilities (SEND) (pdf)

If you don't live in Kingston or Richmond, your home local authority will also have a SEND Local Offer.

Special Educational Needs and Disabilities (SEND) Parent and Carer Engagement Team

The role of this team in Kingston and Richmond is to ensure that parents and carers of children and young people with Special Educational Needs and Disabilities are fully engaged with the services provided by Achieving for Children. 

SEND Parent Engagement Team

Special Educational Needs and Disability Register

 All local authorities must have a record or register of children with Special Educational Needs and / or Disabilities (SEND) in their area. If you live in either Kingston or Richmond, we encourage anyone whose family includes a child or young person who has a special educational need or disability to register. Young people over 13 years can register in their own right. 

Everyone on the register will benefit from:

  • Information about support, services, activities and events
  • Information aimed at young people with disabilities
  • Opportunities to have your say about the services that are important to you

When you register you have the option to ask for a Disability Awareness Card.

Special Educational Needs and Disability Register on Local Offer 

Special Educational Needs and Disability Register leaflet (pdf)

Parent Carer Forums

Parent Carer Forums (PCFs) are independent groups run by parents for parents or carers of children/young people (aged 0 to 25 years) who have any form of special educational need or disability.

They receive funding from the Department for Education and their purpose is to ensure that the voices of parents, children and young people are heard in the planning and implementation of SEND services.

There is a parent carer forum for Richmond and one for Kingston. Again, other areas may have their own PCF.

SEND Information, Advice and Support (SENDIASS)

The Information, Advice and Support Service (SENDIASS) in Kingston and Richmond offers advice and support across a wide range of subjects. This may include help with personal budgets and how to use the Local Offer plus information about:

  • local support networks
  • education, health and social care services
  • your rights in education, health and social care
  • mediation and dispute resolution

The service is a free, confidential and impartial. It is for children and young people up to the age of 25yrs who have special educational needs or disabilities, and their parents or carers.


We're based at The Croft Centre, Windham Road, Twickenham TW9 2HP and at The Moor Lane Centre, Moor Lane, Chessington KT9 2AA.
Freephone number:  0808 164 5527 

For more information about what support and advice is available from Richmond please visit their local offer on

Kids, a local voluntary sector organisation, delivers the Parent Partnership Service and provides free, impartial, confidential, advice, support and options around educational issues for parent/carers who have children with special educational needs or disabilities. Please visit their website by following the link below:


  is a specialist software program, designed to deliver highly effective literacy and dyslexia intervention. Owned by the awarding body Ascentis, IDL succeeds with both children and adults who have difficulties with reading and spelling. The success of the IDL system has been proven in schools and tuition centres, around the UK and overseas, for over 30 years. The website link can be found here:

We are committed to supporting our children to be confident learners, and where there are barriers to their reading, spelling or numeracy we want to address these difficulties as quickly and effectively as possible. We believe the combination of quality first teaching and targeted intervention will help to build the child's self-esteem and attainment in these core areas of learning. IDL will form one piece of this jigsaw of learning. 

If it has been suggested by your child's class teacher/s that they may find this a helpful intervention for literacy and/or numeracy please see the parent guides below for more information. Included in the package is home access, using your child's username and password created by school.